Customers now have a greater variety of ways to manage their GNHWPCA sewer use bill account. The options include managing account
information and making payments through a personal account portal, or making payments in-person at an authorized payment location or via U.S. Mail.

Bill payments can be conveniently made through one's personal secure Customer Account Portal either online (www.cap.gnhwpca.com) or via a phone call to our automated IVR system. Credit, Debit Cards, or e-checks are accepted.

Payments via Check or Money Order (no credit cards) may be mailed-in, or may be made at our GNHWPCA-Customer Service Office (260 East St, New Haven) or at one of other authorized payment locations. Please refer to our alternate payment locations payment locations for a complete list of locations throughout the Greater New Haven area.

Payment Locations—

GNHWPCA Customer Service Office
260 East Street
New Haven, CT 06511Greater New Haven Water Pollution Control Authority
Phone: 203-776-3570
Monday-Friday, 8:30 a.m. to 4:00 p.m.
Payments only via Check, or Money Order,
No cash nor credit cards can be accepted at this location!

 

Alternate Locations to make Payments:

GNHWPCA sewer use bills can now be paid at several locations throughout the Greater New Haven area.

 

Pay by Mail—

Payments may also be mailed to our Customer Service Office.

Please Note: Payments made by mail or at the various payment locations usually require a minimum of five days to reach our office. Please allow sufficient time when making your payment.