Billing Information

Customers now have a greater variety of ways to manage their GNHWPCA sewer use bill account. The options include managing account
information and making payments through a personal account portal, or making payments in-person at an authorized payment location or via U.S. Mail.

Bill payments can be conveniently made through one's personal secure Customer Account Portal either online ( or via a phone call to our automated IVR system. Credit, Debit Cards, or e-checks are accepted.

Pay By Mail—

GNHWPCA Customer Service Office
260 East Street
New Haven, CT 06511
Phone: 203-776-3570
Monday-Friday, 8:30 a.m. to 4:00 p.m.
Please Note: Building is closed to the public 

Payment Locations:

GNHWPCA sewer use bills can now be paid at several locations throughout the Greater New Haven area.

Please Note: Payments made by mail or at the various payment locations usually require a minimum of five days to reach our office. Please allow sufficient time when making your payment.