Revised 12/13/2023
In an effort to stabilize sewer rates, GNHWPCA has implemented a collections policy. Please review the following information to ensure timely posting of your payment and to avoid additional charges to your account.
- All sewer use bills are due and payable upon receipt.
- Please mail your payment with the bottom portion of your statement in the envelope provided. Please write your account number on your check and make payable to: GNHWPCA.
- Payments made by mail or at various payment locations usually require a minimum of five days to reach our office. Please allow sufficient time when making your payment.
- Bills not paid within 30 days will incur interest at the rate of 1.5% per month from the date billed.
- Failure to receive a bill does not waive the past due penalty.
- A charge of $25.00 will be applied to a customer’s account for each payment returned by the bank for any reason.
- The GNHWPCA may, from time to time, in its evaluation of the timely posting of payments from a customer(s), require that a customer(s) provide a more secure form of payment including, but not limited to, certified check and cashier's check.
- Any unpaid sewer use charges will constitute a lien on the real estate and a charge against the owner. The lien will take precedence over all other liens and encumbrances except taxes and may be foreclosed upon in the same manner as a lien for taxes.
- If your account is delinquent, the past due portion is subject to legal action.
- The property owner is liable for the sewer use charge and all collection fees, costs, and legal fees associated with collecting the delinquent account.
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For questions concerning your bill, please call the GNHWPCA Customer Service/Billing Department, between the hours of 8:30 AM and 4:00 PM, Monday through Friday, at 203-776-3570 or 203-776-3713.