The GNHWPCA Customer Account Portal will be unavailable on Wednesday, June 7th, 2023 from 5:00 pm to 8:00 pm, due to scheduled maintenance. We apologize for any inconvenience.
Thank You!
GNHWPCA Customer Service
Greater New Haven Water Pollution Control Authority
Notice of Public Hearing
The Greater New Haven Water Pollution Control Authority (the “GNHWPCA”) will meet at the offices of the Greater New Haven Water Pollution Control Authority, 260 East Street, New Haven, Connecticut on May 10, 2023 at 5:45 P.M. for the purpose of holding a public hearing pursuant to CGS Section 7-255 and Section 43 of the Sewer Ordinances on the Annual Budget and Sewer User Charge.
Copies of said Annual Budget and Sewer User Charge are on file open to public inspection at the office of the Greater New Haven Water Pollution Control Authority, 260 East Street, New Haven, Connecticut, as well as the offices of the City/Town Clerk for each of New Haven, East Haven, Hamden and Woodbridge. The Annual Budget and Sewer User Charge are linked below.
Greater New Haven Water Pollution Control Authority
Notice of Cancellation
The regular meeting of the GNHWPCA scheduled for August 10, 2022 has been canceled.
Link: Notice of Cancellation
Greater New Haven Water Pollution Control Authority
Notice of Public Hearing
The Greater New Haven Water Pollution Control Authority (the “GNHWPCA”) will hold a public hearing pursuant to CGS Section 7-255 and Section 43 of the Sewer Ordinances on the Annual Budget and Sewer User Charge on May 11, 2022 at 5:45 P.M.
Copies of said Annual Budget and Sewer User Charge are on file open to public inspection at the office of the Greater New Haven Water Pollution Control Authority, 260 East Street, New Haven, Connecticut, as well as the offices of the City/Town Clerk for each of New Haven, East Haven, Hamden and Woodbridge. The Annual Budget and Sewer User Charge are linked below.
Pollution Control Authority scheduled for December 15, 2021 has been canceled.
CONTROL AUTHORITY NOTICE OF PUBLIC HEARING
The Greater New Haven Water Pollution Control Authority (GNHWPCA) has recognized Frank Panzarella for his service to the community and the environment with the first annual GNHWPCA Environmental Stewardship Award.
Frank, as part of the New Haven Bioregional Group, has provided training through demonstrations of installations and best practices for controlling stormwater pollution. Frank and the New Haven Bioregional Group have given out over 300 rain barrels in the last few years. Frank has been doing this work with the GNHWPCA for the last 5 years. Vice Chairman Clayton Williams said, “This is a well-deserved recognition for a person who is engaged in so many other aspects of the community and he finds the time to improve the environment.” Sid Holbrook, Executive Director said, “Frank exemplifies the type of work that brings together the environmental, social and economic wellbeing of the greater New Haven area.” Franks devotion to the rain barrel program can be seen in his YouTube animation video of “The Rain Barrel Song”. The Rain Barrel Song – Animation
In keeping with the GNHWPCA Mission and Strategic Plan goals which support Green Infrastructure through community activities, education, and implementation, the GNHWPCA recognizes individuals, groups and organizations that provide environmental stewardship in our region by working to improve the water quality.
Greater New Haven Water Pollution Control Authority
Notice of Cancellation
The regular meeting of the GNHWPCA scheduled for September 15, 2021 has been canceled.
Link: Notice of Cancellation
COVID-19 – Important Information for our customers
We are taking precautions so we can continue to serve
We are closely monitoring guidance from the Centers for Disease Control and Prevention (CDC) and local public health agencies on the appropriate preparations and response to potential impacts from the new coronavirus (COVID-19).
Accordingly, we are taking precautions related to COVID-19 to protect the health and safety of employees, customers, and the community while continuing to provide safe wastewater collection and treatment for our service area. Here is what you need to know:
* Promoting health and safety for everyone.
Effective through August 2, 2021, unless further noticed, we will be closing the administrative offices located at 260 East Street, New Haven. The purpose of closing the office is to limit potential person to person spread of the virus. Our 24/7 sanitary sewer emergency hotline at 203-466-5260 will remain available.
* Paying your bill.
Walk-in payments and customer services are suspended until further notice. You can pay your wastewater bill via one of the remote methods established by the GNHWPCA which include online, over the phone, or by mail.
* Plan/Development reviews.
Plan reviews can be submitted on-line only, email: Engineering@GNHWPCA.com. Walk-ins, drop-offs, and mailed submissions will not be accepted at this time.
* Reminders.
ONLY FLUSH TOILET PAPER, PEE AND POO – Think twice after the use disinfecting wipes and DO NOT FLUSH them, or any other paper products besides toilet paper, down the toilet. “Flushable” wipes are NOT flushable. They are the #1 cause of sewer backups in your system. Wipes labeled as “flushable” and other products such as paper towels, Kleenex, cotton swabs, etc., do not break down and cause clogs in sewer systems creating costly repairs.
Examples of what should NOT be flushed down toilets or poured down drains are as follows:
All the above items mentioned should be disposed of in the trash or other proper disposal methods. Remember…only water, human waste and tissue paper should be flushed down toilets. Clogged sewers and pumps lead to sewer backups into homes and are expensive to clean and repair. The cost of this cleanup is on the resident and the rate payers.
* Latest known facts about the virus related to wastewater treatment.
According to the Water Environment Federation, “Currently, there is no evidence on the survival of COVID-19 virus in drinking water or wastewater.” While studies of other virus strains indicate they can be found in untreated wastewater, standard municipal wastewater system disinfection practices, including chlorination, are effective in controlling the virus provided utilities monitor and maintain required disinfection levels during treatment. GNHWPCA continuously monitors disinfection levels in treated wastewater to ensure compliance with public and environmental health standards.
As new developments emerge regarding the coronavirus, we will update our website and communicate with you about how we can continue to operate safely and effectively.
Take care,
GNHWPCA Executive Team
